Everything you need to know about working with us, our materials, and your order.
We are the shapers — we design and 3D-print custom, branded products. That includes bespoke corporate and conference gifts, seasonal pieces, display items, and branded objects for events and national occasions. If you have an idea, a brief, or a measurement, we can usually turn it into a physical, branded piece made in Saudi Arabia.
Both. You can send us a finished 3D file, or just an idea, sketch, or logo and we'll handle the design in-house. We can work from a brief and produce a digital proof for your approval before anything is printed.
For 3D geometry we work best with STL, STEP, or OBJ files. For branding and artwork, please send vector formats (SVG, AI, EPS, or PDF) where possible, or high-resolution PNG/JPG. If you're not sure, send what you have and we'll advise.
We typically print in durable PLA and PETG, with resin available for fine detail work. Finishes and colours are matched to your brand where possible. Because 3D printing is a physical process, slight variation in colour and surface finish — including faint layer lines — is normal.
No strict minimum — we produce everything from one-off samples to large conference and corporate runs. Larger quantities benefit from better per-unit pricing, and we're happy to quote for bulk orders. Get in touch for a tailored quote.
Yes. For larger or bespoke orders we recommend approving a sample or digital proof before full production. Contact us to arrange this and we'll confirm cost and timing.
Most made-to-order items are produced within 5–10 working days before dispatch, depending on quantity and complexity, plus delivery time. If you have a deadline — such as an event, exhibition, or a launch — tell us early and we'll confirm what's achievable. See Delivery & Returns for full details.
We ship across the Kingdom with tracked delivery via SMSA, Aramex, or Saudi Post; the cost is calculated via WhatsApp. GCC and international delivery is available by arrangement. Full information is on our Delivery & Returns page.
How to order: choose your preferred Horizon colour and contact us on WhatsApp. We will confirm availability, delivery costs and payment arrangements before you place your order.
Goods made to your own specifications are exempt from the standard 7-day right to return under the Saudi E-Commerce Law, so they can't be returned for a change of mind. Faulty or incorrect items are always covered. Please see Delivery & Returns for the full policy.
We're happy to help — email contact@najr.design or use our contact form and we'll get back to you promptly.